There is a tremendous range in advertising effectiveness. Some ads
and commercials actually reduce sales. Others can multiply them by
orders of magnitude. Differences up to a factor of forty (4000%!)
have been quantified in research.In part four of this series, we look at the impact of
creativity.
Effective creative may be the most powerful advantage that's still
legal. Incompetent creative wastes opportunity and money. There are
five main sources of creative incompetence:
Original post date: 10/16/06
Ignorant creative people. A creative person who has not acquired
the knowledge and craft needed to do outstanding work is hazardous
to any company's financial health. Talent
and inspiration are priceless. But without skill and discipline they
can be a menace.
Avoid the pitfall: Pick the right person or people to do
your creative. Professional, skilled and proven. Ask about previous
successes in situations similar to yours.
Artistes.
Self-indulgent creatives who want to express their creativity rather
than to meet the advertiser's objectives have been a blight on the
marketing communications industry for half a century, and there's no
sign that they're going away any time soon. They co-opt the
advertiser's budget for their own ego gratification, and do a lot of
ineffective advertising in the process.
Avoid the pitfall: Ask creatives who want to do your
advertising to describe their best work. If they talk about
"creativity" or awards, run, don't walk, away. If they define their
best work in terms of bottom-line results, you're on the right
track.
Do-It-Yourselfers.Years of training and experience in a specific industry –
whether it's automotive manufacturing, fast food, banking or
whatever – are years that weren't spent learning and perfecting
marketing communications skills. Which is what effective
communicators have been doing all that time. Do-it-yourself creative
makes no more sense than do-it-yourself law, accounting or surgery.
Avoid the pitfall:Don't use the most
dangerous creative person of all: you. And don't "help." If you can
write as persuasively as your copywriter, get a better copywriter.
Playing it safe. The most dangerous advertising of all
is advertising that plays it safe. Because nobody notices it.
Agencies or creative teams – and clients – that go with the expected
ad or commercial, or the one least likely to offend anyone
(including the competition) usually do invisible advertising. That's
a very expensive waste of marketing communications dollars.
Avoid the pitfall: Have the courage to stand out, lead
and be different.
Too many cooks. David
Ogilvy, one of the giants of marketing communications, summed it up
perfectly: "The quality of advertising is inversely proportional to
the number of people involved in approving it." Simplicity, clarity,
distinctiveness and style are essential to an advertisement's
success. And each additional person involved in approving an ad
tends to complicate it, muddy up its clarity, obliterate
distinctiveness and water down style under a welter of compromise.
The result is an ad that doesn't work as effectively as it might
have, and that is a waste of money.
Avoid the pitfall: Limit the number of cooks. Pick two –
or at most three – people to approve all marketing communications.
Same people every time.