Everyone reading this probably knows "I Wish I Was An Oscar
Meyer Wiener" by heart, recognizes the four-note signature of
"Intel Inside" and associates "Heart and Soul" with Quaker Oat
Meal. Students of the craft of persuasion can almost certainly
sing (for better or worse) "I'd Like To Buy The World a Coke,"
"Chiquita Banana" and Miller's classic anthem "If You've Got The
Time, We've Got The Beer."
Original post date: 12/14/06
How many other commercials can you replay in your head
verbatim? Odds are not many. And odds are even better that
the few you do recall also use music as a mnemonic device.
Music has been used as a mnemonic at least since the time
of the Old Testament. In "Bible History of the Old
Testament"
Albert Edersheim writes "In a society where many were
illiterate, music served as a memory aid. Songs sung in
the temple worship services were thus not only devotional,
but often instructional as well."
At the dawn of Western culture, the Greeks used music as a
memory-enhancing device. Classical Greek dramas were sung
rather than recited, and even the Homeric epics which were
recited by rhapsodes (or bards), were based on a poetic
foot and chanted rhythmically.
Music can relax the pulse rate to match the beat, decrease
blood pressure, and increase the amplitude and frequency
of brain waves. More important, both hemispheres of the
brain are stimulated and activated, which enhances memory
significantly. Some studies indicate that the area of the
brain in which music is processed is the compliment to
that for language, and reinforces recall of words
associated with the music.
There are seven principal message-enhancing aspects to
music:
Attention.
Music captures more attention for a commercial, and that's
an indispensable first step to recall. Two types of music
are most effective at capturing attention:Music which is somewhat striking and which has a
dramatic opening phrase; and music which is familiar, such
as re-use of popular songs in commercials.
Meter.
The mind retains metric messages much more easily than
blank verse or prose. The metric foot of most music is a
strong recall reinforcement.
Emotion.
Music stimulates emotion with a quick – and extremely
effective – shorthand. "Ode to Joy" from Beethoven's ninth
symphony evokes majesty and awe. "Itsy-Bitsy, Teeny-Weenie
Yellow Polka Dot Bikini" epitomizes mindless silliness.
Minor key tends to be poignant, major key upbeat. Up-tempo
is energetic, slow is lyrical or sad. Orchestral
arrangement sounds important, a solo guitar, intimate.
Order.
The inherent order of the harmonic and rhythmical patterns
of music make the mind more receptive – figuratively open
it – to the message the music carries.
Repetition.
The consistent use of musical signatures or styles (like
the thirteen-year-old "Intel Inside") drives significantly
increased recall. MRI studies at
Dartmouth 's
Brain Sciences Department found that when music has become
established in the auditory cortex it can be perceived in
the mind even when it's not being played.
Identification.
Listeners identify with music they heard in their
adolescence and early adulthood. (Though not necessarily
music first performed then.) That's why Cadillac used Led
Zep's "Rock and Roll" and Microsoft launched Windows 95
with the Stones "Start Me Up." It's a quick, effective way
of saying: "Listen up. This message is for – and about –
you."
Instant communication.
If a picture is worth a thousand words, a song can be,
too. Even a song which doesn't trigger instant
identification can communicate the advertiser's point
perfectly. One of our favorite examples is Heinz Ketchup's
use of Carly Simon's "Anticipation." It doesn't matter if
you're a boomer who heard the song when it first came out
or a Gen Nexter who's hearing it for the first time in the
commercial, it says "thick, rich ketchup (worth waiting
for)" perfectly.
Used right, music can multiply the effectiveness of
broadcast advertising. Data on music's persuasive impact
on the web is not yet definitive, but it seems likely that
the effect will be the same. Greater awareness, higher
recall, stronger emotional connection, greater target
audience identification, and greater receptivity to
persuasion should be music to any advertiser's ears.