Part 3: Digital news is hot. But not as
hot as you'd think.
Our last
two articles examined print and electronic news media. Print is
falling fast. Both newspapers and news magazines are losing
readers and advertisers in significant numbers. Electronic is a
mixed picture. Network and local TV news are hurting, but cable
news networks and news talk radio are holding their own.
So if the traditional news media are stagnant at best and headed
down the tubes in a couple of cases, digital must be the hot
news medium for advertisers, right? Yes and no. Mostly no.
Original post date: 8/4/08
The
main reason why it's mostly "no" is that online news media
haven't proven to be effective advertising vehicles.
Embedded rich media ads can work in online news media. But
people go to news sites for news, and embedded ads are
easy to ignore. It's not like electronic media, in which
the content the viewer or listener wants is interspersed
with commercials. Online, the content and commercials are
available simultaneously, and content usually wins.
Studies have shown that commercials
which are watched
online are as effective as commercials which are watched
on TV. But commercials are watched much less frequently
online than on the tube or flat panel.
So
there's a problem with switching the news media budget to
online. But there are some important trends on the
positive side of the equation, too.
A
March, 2008 WeMedia/Zogby Interactive online poll found
that online has eclipsed traditional news media as the
primary source of news for internet users.
·The
internet was the primary source of news for 48% of
respondents.
·
Television was the primary source of news for 29%. (The
survey did not differentiate between broadcast and cable
or between national and local.)
·
Radio was the primary source of news for 11%. (The survey
did not differentiate between terrestrial, satellite and
internet radio.)
·
Ink-on-paper newspaper was the primary source of news for
10%.
·No
word on where the other 2% got their news.
There was a significant year-to-year increase in the
percentage of respondents who cite online as their primary
source of news. In 2007 the number was 40%. That grew by
one-fifth – to 48% – in 2008.
Not
surprisingly, 55% of respondents 18 to 29 said the
internet is their primary source of news.
Somewhat surprisingly, 35% of those over 65 cited the
internet as their primary news source, second only to
television among the senior set.
But
this was an online survey. By definition, only internet
users could participate. So that 35% is among the 37% of
65-and-older people who are online. It works out to just
13% of the total 65-and-older group.
In
the May, 2008 Nielsen study of news media – which surveyed
a sample representative of the entire adult population,
not just internet users – theinternet was third, after broadcast TV news. The
study didn't differentiate between national and local
broadcasters and cable TV news networks. In this more
representative study, internet was the primary news source
for only 13.1% of respondents. Still more than newspapers
and radio, but a far cry from the Zogby study's 48%.
Either way, online news is a significant part of the
equation.
A Pew
ResearchCenter study suggests that
"People will bump into important news if they are online,
or friends will pass it along quickly."
The
news is always there.
Most
people have bookmarked at least one national news source,
a local newspaper site and a local TV station site. Web
users get RSS feeds, e-newsletters and e-zines from news
sites. Links come from friends when stories might be of
special interest.
As
the Pew study quoted in last week's article found: 80% of
Americans agree with the statement that "There are so many
ways to get the news these days that I don't worry when I
don't have a chance to read the paper or when I miss my
regular news program." We suspect that those "so many
ways" are all digital.
Although online news may not be the primary news source
for most Americans, it's certainly important. The number
of visitors to online news sites is fairly stable, at
about 70% of Americans. But they're making more visits
than ever. In a 2007 survey by the Project for Excellence
in Journalism found that 37% of respondents had gone
online for news the day before. Only 30% had done so in
2005.
In
the second quarter of 2006, the number of unique monthly
visitors to newspaper websites passed total
U.S.
newspaper circulation. And visits to newspaper websites
are growing at almost 6% per year.
Local TV stations were late to news sites, but they're
catching up fast, with very robust websites. Now 95% of
television stations have local news websites. On average,
stations have four staffers dedicated to their sites.
Newspaper got into local news sites early, and have become
sophisticated players in the market. Many now feature
citizen-generated content and blogs.
The
top local news site in virtually every top 100 market is
owned by a local newspaper or TV station.
Visits to online news sites go up exponentially among
broadband households, and broadband penetration is
increasing very rapidly. 43% of broadband users get news
online every day. According to a study by
Leichtman Research Group,
broadband penetration was 57% in March, 2008 and growing
at a rate of 8.25% annually. So the future looks pretty
good for news sites.
The
importance on online news is seen in the fact that three
of the top five TV network websites belong to news
networks: CNN, MSNBC and Fox News. Add the other two of
the top five, The Weather Channel and ESPN, and you've got
a typical evening news show: news, sports and weather.
One
of the most important factors in online news is that the
young audience that has pretty much eluded newspapers,
news magazines and TV news has been captured online.
Newspaper websites report significant gains in penetration
among the 25-34 demographic:
·The
PittsburghTribune-Review:
+42.6%
·The Boston Globe:
+30.8%
·The
NewarkStar-Ledger:
+26.8%
·The Hartford Courant:
+29.7%
·The
Salt LakeDeseret
Morning News: +48.9%
More
good news. Online news site visitors are upscale.
Newspaper website visitors are 29% more likely to have a
$150,000 household income than the overall internet
audience. A new online study from Forbes.com and Gartner
found that in the period between 2004 and 2008 fully 22%
more senior executives start the day with internet news –
and 11% fewer start with ink-on-paper newspapers.
Online news site visitors are more likely to buy online
than other internet users: 88.1% of news site visitors
have bought online in the last six months versus 78.9% of
the overall internet audience.
Turns out national news professionals think online news
sites do an excellent job of gathering and reporting the
news. In a recent Pew study, 82% of them gave "A" or "B"
grades to national news organizations websites. 62% gave
those top marks to online-only news sites (sites without a
link to a print or broadcast news organization). Only 42%
gave top grades to "typical" newspapers, just 41% gave "A"
or B" grades to national network news broadcasts and a
dismal 17% gave top grades to local broadcast TV news.
So
how should marketers use online news? Very selectively.
·
Pay-per-view is likely to be a waste of money, because in
most cases the ad isn't actually noticed. So a
pay-per-click or pay-per-action campaign will be much more
cost-effective.
·The
video used on online news sites has to tell the brand
story simply, arrestingly and in a few seconds. The ad is
in most viewers' peripheral vision while they're focused
on content, so it has to work extra hard. Embedded ads are
also typically positioned as banners, skyscrapers or
buttons. That makes them especially difficult to see.
Visitors scroll past banners quickly as they peruse the
content they came to the site to see. And banners and
buttons are almost always at the right of the screen,
where the graphics are less effective than they would be
on the left. (See our previous article,
Switching Sides,
on the mechanics of eye-brain linkage.)
·
Pay-per-action direct response is a great use of online
news sites. The sites may not get a lot of sales, but the
only cost is for the sales it generates, like remainder TV
time for infomercials. It doesn't matter how few orders
there are because the marketer is only paying for results,
not for the visitors or viewers exposed to the commercial.
·
Pay-per-click campaigns on news sites should be
behaviorally targeted. Run-of-site buys are self-inflicted
wounds in such a general environment. Unless, maybe, the
brand is a news service.
Consumption of news is migrating from traditional printed
and electronic media to digital forms. We have no doubts
that and online will dominate news consumption in a very
short time.
But
we do have doubts about online news' short-term future as
an advertising medium except in specialized cases such as
those noted above. Online news has yet to prove itself a
generally effective way to deliver a marketing
communications message. As much as we believe that search
may be today's most powerful medium, we suspect embedded
ads in online news may be like the cliché about Brazil: It's the
country of the future, and always will be.
Online news may always be the advertising medium of the
future for most brands. And print and electronic news
media, though declining or stagnant, are still effective
advertising media today. Just not in the same ways they
were effective in the past.
To find out how to make the changes in
news media work for your company,
click here, or call BrainPosse at 865-330-0033.