Remember Beowulf from English Lit. 101? The medieval precursor of
the graphic novel wasn't included in the syllabus just so folks
could demonstrate witty erudition by naming their cats Grendel. It
was there because awareness how our language and literature evolved
could help us develop a richer understanding of the English literary
tradition.
Original post date: 1/7/08
OK--it was
also there because a really mean professor wanted to make us
struggle through "Hwæt! We
Gardena
in geardagum, þeodcyninga, þrym gefrunon."
But,
difficulties with first millennium Saxon aside, the premise of
learning about the past to better understand the present seems to
have validity. In that spirit, this week's posting reexamines one of
the classic advertising books and considers its validity in today's
marketing communications environment.
There are
three generally-accepted seminal books about advertising. Scientific
Advertising, by Claude Hopkins; Reality in Advertising, by Rosser
Reeves; and Confessions of an Advertising Man, by
David
Ogilvy.
All three
were written to promote the advertising agencies of the authors:
Scientific Advertising for Lord & Thomas,
Reality in Advertising for Ted
Bates and Confessions of an Advertising Man for Ogilvy & Mather.
Each was successful in building awareness and business. And each has
lessons that are still useful today.
This week
we'll consider Scientific Advertising.
The book is
based on the premise of identifying, quantifying and applying proven
rules and principles to develop effective advertising.
The first
paragraph sets the tone perfectly: "The time has come when
advertising has in some hands reached the status of a science. It is
based on fixed principles and is reasonably exact. The causes and
effects have been analyzed until they are well understood. The
correct methods of procedure have been proved and established. We
know what is most effective, and we act on basic laws."
True in 1923
and true today.
The key
qualifier: "in some hands."
It has been
possible to develop predictably successful marketing communications
at least since 1923. But doing so requires having the discipline and
professionalism to learn and apply principles which have been tried
and proven effective. That takes a lot of the hip-shooting,
adrenaline-pumping excitement out of the process. And blows away the
roiling clouds of smoke that add an aura of the near-occult to the
creative mystique.
Scientific
Advertising's language is, at times, archaic. The society in which Hopkins's advertising
functioned is long gone. The mechanics of distribution and targeting
he relied upon are obsolete. And when he makes pronouncements based
on opinion rather than data,
Hopkins
was often very wrong.
Our
favorite: "The time is fast coming when men who spend money are
going to know what they get. Good business and efficiency will be
applied to advertising." But 84 years after
Hopkins
wrote that, Rex Biggs and GregStuart
found that 37.3% of the money spent on advertising in the United States
is still being wasted.
When Hopkins's maxims are based
on data or observation, when they proceed from proven principles and
techniques, they are perfectly valid today. Here are a dozen
examples:
1. "The
only purpose of advertising is to make sales. It is not for general
effect. It is not to keep your name before the people. It is not to
aid your other salesmen."
2. "The
advertising man studies the consumer. He places himself in the
position of the buyer. His success largely depends on doing that to
the exclusion of everything else."
3. "Remember that the people you address are selfish, as we all
are. They care nothing about your interest or your profit. They seek
service for themselves."
4."The competent advertising man must understand
psychology...Human nature is perpetual. In most respects it is the
same today as in the time of Caesar. So the principles of psychology
are fixed and enduring."
5."When a man knows that something belongs to him – something
with his name on it – he will make the effort to get it, even though
the thing is a trifle."
6."Platitudes and generalities roll off the human understanding
like water from a duck. They leave no impression whatever...a
definite statement is usually accepted. Actual figures are not
generally discounted. Specific facts, when stated, have their full
weight and effect."
7. "Some
advertisers go so far as to never change their ads. Single mail
order ads often run year after year without diminishing returns. So
with some general ads."
8. "Changing people's habits is very expensive...to sell shaving
soap to the peasants of Russia
one would first need to change their beard-wearing habits. The cost
would be excessive."
9. "An
ad-writer, to have a chance at success, must gain full information
on the subject."
10. "Almost
any question can be answered, cheaply, quickly and finally, by a
test campaign. And that's the way to answer them – not by arguments
around a table."
11. "...we
let the thousands decide what the millions will do....We establish
averages on a small scale and those averages always hold."
12. "A
person who desires to make an impression must stand out in some way
from the masses. And in a pleasing way...We try to give each
advertiser a becoming style. We make him distinctive, perhaps not in
appearance, but in manner and tone."
Make the
andocentric tone gender neutral, revise an archaic usage or two and
those dozen points are as true now as they ever were. In fact we use
them all regularly.