Want to sell cruises? New cars?
Fashions? Better learn to talk fluent geezer. 'Cause old folks are
the hottest market for those and a lot of other product and service
categories.
Old folks? Seriously? Isn't today's
hottest market all those affluent 18-34-year-olds?
Original post date: 3/31/08
Actually,
no. Because there aren't "all those" affluent 18-34-year-olds.
Except for Larry Page,
Sergey Brin, Mark Zuckerberg and a handful of other killer app
innovators, most 18-34's have minimal bank accounts and maxed-out
Visa cards.
CBS
President Les Moonves put it into perspective: "Advertisers demand
18-34-year-old upscale viewers. There are no upscale 18-34-year-olds
– except my children. And they have to ask me for money."
Boomers and
folks over 63 (the upper range of the boomers) are 38% of America's
population, but they control 79% of the nation's wealth.That leaves just 21% of the wealth in the hands of the 62% of
the population under 44 years old (the young-side cut-off for
boomers). Do the math. The average boomer-and-older controls six
times as much wealth as the average of Gen X, Gen Next and everyone
else who comes after them.
Census data
shows that net worth peaks at age 60 for every income segment of
American society. (The only anomaly is thelowest 10%, where net worth peaks at 60, declines, then
starts to rise again at 75. At age 88, the lowest 10% reach a
second, slightly higher, net worth peak.)
Those
product categories we mentioned earlier?
38% of people over 50 booked leisure
travel last year.
Half of all new car sales are to people
over 50. (There are, of course, exceptions. All of the
BrainPosse principals' children drive much nicer – and much
newer – cars than we do.)
Boomers spend $47 billion on clothes
annually, more than double teens' fashion spending.
You can also throw in financial services,
healthcare, white-tablecloth dining and upscale appliances,
because boomers-and-olders buy a great deal more of those than
younger folks.
There's a
lot of "common knowledge" about boomer-and-older behavior. Some
really is knowledge. Some is nonsense.
They're technophobes. False. And kinda true. According to
Media Audit, boomers spend an average of 123 minutes a day on line.
Which is precisely the national average. iMedia Connection reports
that as many as 58.62% ofvisitors to some game sites are over 55. The Pew Internet and
American Life study shows a sharp divide in internet usage between
boomers and 65+ people. While 72% of boomers are on line, only 37%
of those over 65 are. (Those "olders" who are on line spend an
average of 89 minutes a day surfing, e-mailing, gaming, shopping
etc.) As boomers age into the 65-and-over segment, they'll bring
their significant internet involvement with them. So better take a
look at the type size on your web site.
They watch every penny. Not so much. And getting less so.
Retirees are 6% more likely to dine out at a full-service restaurant
than average adults. Now 13.1% of new carsare purchased by retirees, up from 11.1% just five years ago.
Retirees' share of hotel stays is up 10% in five years.
All boomers
are wealthy. Not so much either. Although income and net worth
increase with age up until 60, there are still stratifications
within the boomers-and-older group. A Focalyst study identified a
subset of boomers – boomer elites. They're defined as those with a
pre-tax household income of $150,000 or more or a retirement
household income of $100,000 or more. The boomer elites are
college-educated, married, and have savings and/or investments. They
spend anywhere from two-thirds more to twice as much as average
boomers on big ticket items like furniture, travel and high tech
toys. Only about 10% of all boomers made it into this group. So If
you're selling Tahitian
vacations, up-market carpet or Mercedes Benzes, you can't just
target "old." You still have to segment for "rich," too.
They're glued to the tube. True. The U.S. Department of Labor's
American Time Use Survey
shows that TV viewing increases with age. Except for the 35-44
group's slight dip from the level of the 25-34-year-olds, people
watch more TV as they get older. 45-54-year-olds watch 3.09 hours a
day. 55-64-year-olds watch 3.59 hours.65-74-year-olds watch 4.07 hours. And those over 75 watch
4.28 hours.In fact,
Retirement Living, a cable TV channel for boomers-and-olders, now
reaches 29 million households.So better not switch the entire TV budget to the web just
yet.
They're the last of the ink-on-paper
newspaper readers. True. 52%
of people 50-64 read newspapers. 60% of people over 60 do. and
readership skews higher as household income increases. 61% of people
with household incomes of $75,000 and above read newspapers. So
running your message through a Mergenthaler or Regioman press makes
a lot of sense if you're going after the boomer-and-older market.
They're not
in the market. Very, very
false. The myth was that boomers-and-older had already acquired
everything they need, and are not as acquisitive as folks under 44.
And in any event, they weren't going to be around long enough to be
worth pursuing as a market. In a recent MSNBC posting, car-industry
analyst John
Wolkonowicz said "Camry buyers are, on average, in their low- to
mid-fifties. If Toyota
doesn't change their trajectory, the Camry will become the
Oldsmobile or Buick of 20 years from now. Their customers will be
dying out of the market every day." Yes, but: The Wall Street
Journal reported that 7 of the 13 cars which an average American
household buys are bought after the head of household turns 50. So
ignoring the 50+ consumer means missing out on just over half a
household's vehicle purchases. Oh, and it's the more profitable
half. Households headed by 55-64-year-olds spend 20% more on new
cars and trucks than those headed by 25-34-year-olds according to an
Advertising Age article by marketing guru
Marti Barletta.
They're brand loyal. False.American Demographics reports that 48% of consumer
electronics shoppers 50-59 said they would probably change brands. A
CNW Market Research
study shows that 70% of the 55-and-older buyers of Chrysler 300s
were not previous owners of Chrysler products. The idea that
boomer-and-older consumers have made lifetime brand commitments,
like pairs of grey wolves mating 'til death do them part, is not
based on data. At least not any data of which we're aware. So if
you're counting on a loyal customer base staying loyal, you might
want to reconsider your assumption. And if you think the
boomer-and-older market isn't worth going after because they can't
be wooed away from the brands they're buying now, think again.
You're already reaching them. Maybe. But maybe not. American
Demographics estimates that only 10% of marketing communications is
targeted to the 50-and-older audiences who represent 38% of the
population, control 41% of discretionary spending and have 79% of America's wealth.That leaves a tremendous opening for brands who go after this
massive and under-reached market aggressively and effectively.
Want to
learn more about boomers-and-olders? Click to see our earlier
posting, Talking (to)
My Generation or The Invisible
Woman, a guest posting by anthropologist Teresa Bowman. Or get
in touch with BrainPosse by clicking here or calling (865) 330-0033.