Part 2: The final four: sloth, wrath, envy, and pride.
Long before they were codified in the
sixth century the seven deadly sins were motivating human
behavior – just as they have ever since. And because they are
powerful motivators they're very effective tools of marketing
communications.
Last week's article looked at the
first three, lust, gluttony and greed. This week, the final
four:
Original post date: 6/30/2008
Sloth:
Two sloth commercials aren't really about deadly sins.
An Italian Alfa Romeo spot and a nearly identical
British Honda commercial feature a lethargic South
American three-toed tree-hanging mammal who is
transformed into a hyperkinetic dynamo by the car in the
commercial. (Watch
the spot.)
But the sinful kind of sloth is also
well represented. There's a wonderful Ikea spot in which
a man does a desultory job of straightening up his
apartment before his girlfriend arrives. When she gets
there she embraces him passionately and pulls him down
onto his sofa. From that point on she is totally
unresponsive. When the puzzled boyfriend pulls her up he
discovers that she has been impaled by a knife he
neglected to pick up.
Domino's Pizza's new "You got thirty
minutes" campaign has a spot in which the guy answering
the door asks the Domino's delivery person if she can
guess what he did with his thirty minutes. She guesses
nap, and a reverse angle shot tells the audience why.
The guy has the most monumental bed hair ever.
Our favorite sloth spot is just about
any of in the Corona beer "Beach" commercials. (Watch
a spot.) The protagonist doesn't move, or makes one
small movement. The product doesn't move. Sometimes, the
camera doesn't even move. The spots are the epitome of lethargy – or
sloth. And they convey the laid-back attitude of the
beer perfectly.
Wrath:
Wrath is used very effectively in Alltel's "Wizard"
commercials. (Watch
a spot.) A quartet of dorks representing other cell
phone companies become wrathful because Alltel has
introduced a service superior to theirs. They make the
reason for their anger clear – which makes Alltel's
product-benefit point – then summon a wizard to smite
the guy who personifies Alltel. The wizard sees the
benefit (stating it yet again) pounds his staff onto the
ground and often inflicts some hurt on one or all of the
competing-carrier-personifying dorks. The wrath works
because it's not on the part of the advertiser, but
rather expressed by competitors. And because the cause
for the wrath is a consumer benefit that gets heavy
emphasis.
Jack Links Beef Jerky uses wrath in a
campaign in which a couple of guys who are,
appropriately enough, jerks, antagonize a Sasquatch who
wreaks some heavy-duty vengeance upon the perpetrators.
Seems a weird way to sell a snack until you realize that
the target audience for beef jerky is adolescent boys
and twenties-something men with severely arrested
development. These are people whose last words are
frequently "Hey, you guys, watch this!"
But wizard and Sasquatch wrath is
minor league compared to what we'll be exposed to as the
2008 election campaigns heat up. Survey after survey
shows that voters hate negative advertising. And
election after election proves that it works.
Envy:
Smilin' Bob and the Enzyte "natural male enhancement"
commercials might seem to be about lust, but Smilin' Bob
is seldom shown one-on-one with a potential lust
partner. Many scenes in the spots show him with a group
of men who are envious of his performance in an activity
which is an obvious metaphor for sex. (Bob's long,
straight golf drive is a special favorite of ours.)
In the '80s a Pantene spot featuring
Kelly LeBrock surprised viewers with its opening line,
"Don't hate me because I'm beautiful." The mild shock
viewers felt when the very beautiful Ms. LeBrock
confronted the reality of envy made the spot memorable,
and put the phrase into popular use, where it remains to
the present. The spot used beautifully-written copy and
a wonderful delivery by Ms. LeBrock to segue from the
initial surprise to an appeal that included women in the
audience who could use the product and become beautiful
(and presumably envied in their turn) themselves. (Watch
the spot.)
The BrainPosse principals made
shameless use of envy in an ad for MasterCraft, the
world's leading ski boat for as long as we did the
brand's marketing communications. At the time the ski
boat market was divided between up-market brands and
bargain brands at about half the high-end boats' price.
A number of boats in both price categories were capable
of tournament-caliber performance. Ski boat prospects
skew younger – they haven't reached their peak earning
years, and many are still paying off student loans. So
how to convince them to spend tens of thousands of
dollars more for a MasterCraft? By persuading them that
if they bought any other boat they were settling for
second best. The headline of the first ad in the series
was "No wake. No Spray. No compromises." Which set up
the second ad in which we went right for the sixth
deadly sin: "Own it. Or envy it." (See
the ad.)
Pride:
In 1973 McCann-Erickson copywriter Ilon Sprecht wrote
"I use the most
expensive hair color in the world. Preference, by
L'Oréal. It's not that I care about money. It's that I
care about my hair. It's not just the color. I expect
great color. What's worth more to me is the way my hair
feels. Smooth and silky but with body. It feels good
against my neck. Actually, I don't mind spending more
for L'Oréal. Because I'm worth it." and that last
line, the self-affirmation, self-esteem – pride – of
"Because I'm worth it." catapulted a virtually unknown
import past Clairol's Nice 'n Easy to leadership in the
hair coloring market. The campaign has changed only
slightly – it's now "Because you're worth it," and
L'Oreal is still the country's leading hair coloring
brand. (Watch
a spot.)
Another great McCann-Erickson
campaign was based on pride. McCann's strategy guru, Van
vanBortle did a psychographic analysis of heavy beer
drinkers and discovered a correlation between the
reparative personality type and consumption of six or
more brews daily. The men (and they were virtually all
men) in the reparative personality group felt that their
work kept the economy moving, supported their families
and was underappreciated. Their daily half-dozen or more
beers were their self-bestowed recognition and reward
for their otherwise unrecognized contributions.
Van's portrait of the heavy beer
drinker was the raw material from which Bill Backer and
Billy Davis crafted the great Miller Time campaign in
1972. Here's a reminder of the kind of copy used to open
the spots: "Today you poured enough steel to build a
bridge across the Mississippi. But the five o'clock whistle
just blew, and now it's Miller Time." Which segued into
the music: "If you've got the time, we've got the
beer...Miller Beer...taste too good to hurry through.
When it's time to relax, one beer stands clear...Miller
Beer...If you've got the time, we've got the beer." The
steel mill foreman and construction site supervisors at
whom the campaign was targeted felt recognized,
respected...and proud. And Miller's share took off like
a rocket. (See
an example.)
The deadly seven may be hazardous to
your soul, but they can definitely be beneficial to your
marketing communications program. In fact, it would be a
sin to overlook them.
To
learn more about principles and best practices of
marketing communications click
here or call BrainPosse at 865-330-0033.