Part 1: TV's picture isn't as bright as it used to be.
A tidal wave of change is about to inundate the media world.
Virtually all old media are being redefined, reevaluated and, in
some cases, relegated to irrelevancy. The net and the numbers are
changing everything about the way marketers use media.
Original post date: 1/7/08
Broadcast TV.
Upfront is the week in May when broadcast TV networks pitch their
next season's programming to advertisers, agencies and media
services. Almost 75% of prime time commercial avails used to be sold
in negotiations squeezed between elaborate dog-and-pony shows and
Epicurean feasts. This year the hoopla and sybaritic goings-on were
a lot less extravagant than they used to be. Because selling TV time
isn't quite the party it once was.
Back in the 1960s, when upfront began, the then three broadcast
networks were the only effective way to reach the entire U.S. market. Advertisers' choices
were buy network TV or be invisible. Not true anymore. There are
plenty of other ways to reach segments of the now-splintered mass
audience. And some of those splinters can no longer be reached by
TV.
Last year's upfront was tepid. This year, Unilever joined
Johnson & Johnson
and Coca-Cola as non-participants. And a lot of the advertisers and
agency/media behemoths who were there held back a bit to see just
what happened when the new Nielsen commercial ratings came out (see
The Neilsen Nova in our
archive).
There will still be an upfront next year, because political spots
will soak up every available broadcast television commercial minute
from Memorial Day until a few minutes before the polls close on Oahu
at 6:00 P.M. Hawaii time on November 4th. But 2008's upfront may be
the last one.
Why the change? Broadcast TV just isn't the be-all and end-all that
it used to be. Audiences of the Big Four broadcast networks are down
10%. Money is moving to alternate screens. And advertisers are
demanding more than eyeballs. Now they want interactive engagement.
MediaVest's Eric
Bader says "I'm being offered a digital environment that is an
extension of the TV environment. Frankly,
I have a lot of clients looking for deeper relationships."
The big news at upfront was CW's "cwickie" five-second spots. Nice,
but not exactly an earth-shattering innovation. Broadcast still lags
behind cable networks in the much more important innovation area of
convergence of programming and interactive web content, but they're
trying to catch up.
But feeble program/web convergence is just part of the broadcast
networks' problem. Their wishful-thinking approach to data is
another.
Live Plus Seven? Live Plus Three? The broadcast networks' answer to
declining ratings is try to include time-shifted viewers in their
totals. Live plus seven means they want to charge for viewers
watching a show when it originally airs and those watching within
the following seven days. Live plus three, on-air viewers and those
watching within three days.
It is absolutely stunning that broadcast nets think advertisers,
agencies and media services are that stupid.
The new Nielsen numbers were pretty clear: time-shifting viewers are
skipping or fast-forwarding through commercials on their TiVos and
other DVRs. As Mediahub's Steve
Calder said, "The irony of the DVR situation is that often the most
popular shows get DVR-ed, so you pay a premium to get on the best
shows, and you're mostly getting skipped by the most desirable
demographics."
Live Plus Right Now is the only meaningful number for two reasons.
1.It's the
only number which gives any assurance that the commercials will
actually run. (Not necessarily that they'll be watched. Just that
they'll run in the show instead of being skipped or fast-forwarded.)
2. A commercial may not be very useful three or seven days after
it's scheduled to run. If the spot is for a new movie, the only time
it counts is the Thursday night before the Friday opening, because
the first weekend is everything in movie marketing. Someone watching
the following Tuesday afternoon does the distributor no good at all.
Same with any time-sensitive product category. And last we checked,
most consumer categories have at least some variation in sales by
time of day or day of the week.
Of course "Who, if anyone, is watching?" is an even more important
question than when they are (or are not) watching. The new Nielsen
commercial ratings will finally show the effect of the length of
commercial pods and of an individual spot's position within a pod.
Because spots in the fifth or sixth (or tenth in some cases)
position in a pod may not be reaching many eyeballs. And so they
won't be worth much to advertisers.
The audience delivery advertisers will focus on in the future won't
be "How many people watched the show?" but "How many people watched
my spot?" (Again, background is available in The Nielsen Nova).
Cable TV.
The average American cable or satellite household watches 15.8
channels. Ever. But almost all of those 85,000,000+ cable or
satellite households (and the 1,000,000 who inexplicably subscribe
to both) have to take – and pay for – more than fifty channels to
get the sixteen they want.
That's not likely to last. FCC Chairman
KevinMartin has asked Congress to force cable systems to
unbundle their content. Martin
and his minions are likely to get their way for three reasons:
1. The Republicans don't like the fact that Jon Stewart sneaks
"The Daily Show" into people's homes through the cable. And they're
peeved at cable programming which offends their fundamentalist
constituency.
2. The Democrats don't like the fact that
Bill
O'Reilly weasels "The O'Reilly Factor" into America's living
rooms via cable. And they don't much care for the possibility that
major multinational media conglomerates profit from cable. (Thought
they probably don't mind if their loyal
Hollywood cadre makes a few bucks.)
3. Both political parties realize that forcing cable operators to
unbundle content is a lot easier than securing world peace. And it's
probably about as popular with many American voters.
What will the almost inevitable unbundling mean for advertisers?
Some fringe channels will almost certainly disappear. The Spelling
Bee Channel and the Sinus Health Channel may not get enough
subscribers to pay for programming. The loss of fringe channels
won't matter much to advertisers other than those offering
highly-targeted products – spelling flash cards or sinus irrigators,
for example – and direct marketers who sell Ginsu knives or
Thighmasters on a percentage-of-sales basis on remaindered time.
The channels that are left – the ones that subscribers are willing
to pay for in an unbundled universe -- will be more valuable. Just
as paid newspaper or magazine circulation is reckoned to be many
times more valuable than "controlled" (that is, free) circulation,
just so viewers willing to pay for a specific channel are much more
likely to be actively engaged by its programming.
So the few channels people are willing to pay for (and actually
watch) will get more involved viewers. And unlike TiVo'd broadcast
shows, cable networks' video-on-demand programming can imbed
skip-proof commercials.
Change is coming to television, and it's going to be significant
media realignment since the beginning of the television age in the
early 1950s. Some networks will surf this tidal wave of change to
new heights. Others will be swamped.