World's 10 Most
Valuable Brands
(Dollars in Billions)
Coca-Cola
$67
Microsoft
$60
IBM*
$56
GE
$49
Intel
$32
Nokia
$30
Toyota
$28
Disney
$28
McDonald's
$27
Mercedes-Benz
$22
*Before sale of PC business to Lenovo
The billion dollar brand.
Actually, that may be an understatement.
Every year, Interbrand lists the
world's top one hundred brands and puts a dollar value on that very
intangible asset. They estimate of the capital value of each brand
based on the incremental profit it earns for the company.
For example, how much extra profit
does Coca-Cola earn with the black, sweet, fizzy liquid called
Coke instead of an identical liquid that might be called Acme Cola
or Zenith Cola?
Original post date: 1/7/08
Then, what
is the capital value of that additional annual profit stream?
Admittedly
how much Coke would earn selling an identical black fizzy liquid
takes a bit of guess work. It can't just be compared to, for
example, private label brand sales and their share of market
because, in some cases, brands actually drive the growth of the
market. Think I-Pod and other MP-3 players.
But the
Interbrand calculation has the advantage of consistency. They've
been doing it for years. So if the calculations aren't exact,
they're at least equivalent. It's an apples-to-apples comparison.
By
Interbrand's calculations, a brand has to be worth at least $2.5
billion just to make the top one hundred list. The top ten are worth
more than $20 billion apiece. And the king of the hill, Coca-Cola,
is worth $67 billion (though slipping a bit).
As
impressive as those numbers are, they may actually understate the
value of top brands. A recent Wall Street Journal article reports on
a study that indicates consumers' brains perceive and process
strong, familiar brands differently than lesser-known brands.
The study,
by Dr. Christine
Born of the Ludwig-MaximiliansUniversity in
Munich, used MRI scans to observe the impact
of brand recognition on brains.
Test
subjects were scanned with an MRI as they were shown logos of
familiar and unfamiliar brands on a video screen inside the MRI
chamber. One pair of logos was Volkswagen and SEAT (a small Spanish
auto manufacturer).
The results
were astonishing. "...the Volkswagen logo produced a strong pattern
of activity in the part of the brain associated with positive
emotions, self-identification and rewards. By contrast, the SEAT
logo provoked activity in the parts of the brain associated with
negative emotion as well as memory – suggesting that the brain had
to work for a response."
The test got
the same result when it was repeated with insurance brands, which
tend to have much less emotional involvement than automotive brands.
There are
two implications which are extremely significant for marketers:
1.If a company succeeds in building a strong, positive brand,
all communications for that brand has the advantage of"positive emotions, self-identification and rewards" before
saying a word. When consumers feel good about a brand, identify with
it and find benefits in it from the get-go, the company has a
tremendous head start over a competing brand that has to try to
build those positive associations from the ground up.
2. The
awesome impact of a strong, positive brand transcends the more
emotional product categories and works just as well in the more
rational product categories. So a freight forwarder, paper towel
marketer or industrial materials company can get as much benefit
from the effect as a food company, jeweler or fashion house.
So what,
exactly, is a brand? It's a lot more than a logo or a catch phrase
(though both can contribute to building a brand). A brand is a set
of perceptions, expectations, attitudes, associations and emotions
in the minds and hearts of the target audience. It's part product,
part communications, part experiential, part perceptual, part art
and part science.
Be careful
while you're building a brand. They can be built very quickly (think
YouTube). But once built, they hang around for a long, long time. In
conservative categories, such as financial services or healthcare,
the general reckoning is that it takes at least eight years to
change a brand name or perception.
Sound like a
long time? What would it take to get you to buy a Yugo?How about an Edsel? The Yugo disappeared from the American
market more than ten years ago. The Edsel's been gone for forty-six
years. But the brands live on in infamy, and would be the kiss of
death if they were attached to Toyotas or BMWs.
On the other
side of the equation the Marlboro brand is valued at more than $21
billion thirty-five years after the broadcast ban on cigarette
advertising (and almost a decade after the ban on outdoor ads). And
the J.P. Morgan brand is still worth billions even after the company
itself has been absorbed into Chase Manhattan.
Done
right, building a strong positive brand creates enormous equity for
a company.
In 1998
Hyundai decided to increase their tepid U.S. sales by repairing their
brand's unreliable image. They focused all of their efforts on
building a brand which stands for reliability. It started at the
factory level, where managers were empowered to stop assembly lines
for quality problems. Top management stepped up and budgeted
hundreds of millions of dollars of reserves to provide a ten-year,
100,000-mile warranty. And marketing relentlessly touts "America's Best
Warranty™." The result? They've quadrupled their U.S.
sales.